Our VMware Support Services
Standard Support
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Legacy tools maintenance
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24/7 Technical Operations support
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Troubleshooting assistance
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Product configuration guidance
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Minimum 2 CPU/sockets coverage
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Comprehensive License Assessment
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5 tickets per year
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4-hour initial response time guarantee
Starting at $395/year per CPU
MOST POPULAR
Premium Support
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All Standard Support features included​
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Unlimited support tickets & consultations
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1-hour critical issue response time
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Dedicated Technical Account Manager
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Quarterly health checks & optimization
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Operations assistance & best practices
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Proactive monitoring recommendations
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Discounted professional services
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Migration planning & consultation
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Emergency after-hours escalation
Starting at $499/year per CPU
Pricing** for Supported VMware Products & Versions
vSphere Standard
5x-6x-7x-8x
$395
$499
vCenter
5x-6x-7x
$945
$1199
vSphere Entreprise Plus
5x-6x-7x-8x
$695
$879
NSX
T-V
$1615
$2049
vSAN
5x-6x-7x
$715
$899
VCF
4x-5x
N/A
$4599
**Price in USD per year per CPU​
What is VMware Perpetual License Support?
VMware perpetual license support allows organizations to maintain their existing VMware infrastructure without upgrading to Broadcom's new subscription-based licensing model. Following Broadcom's acquisition of VMware in 2023, many enterprises face significant cost increases and forced migrations to subscription licensing.
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Third-party VMware perpetual license support provides a strategic alternative, offering continued technical support, security patches, and maintenance for your legacy VMware products. This approach enables organizations to:
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Maintain current VMware infrastructure without subscription costs
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Receive security updates and critical patches for supported versions
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Access 24/7 technical support from certified VMware experts
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Plan strategic migrations on your timeline, not Broadcom's
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Reduce annual support costs by 50-70% compared to official Broadcom support
Our VMware perpetual license support covers all major VMware products including vSphere 5.x through 8.x, vCenter, NSX, vSAN, and VCF, ensuring comprehensive coverage for your virtualization environment.
Navigating the Post-Broadcom VMware Landscape
The Broadcom acquisition of VMware in November 2023 fundamentally changed the virtualization landscape. Key changes affecting perpetual license holders include:
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Timeline of Critical Changes
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Q4 2023: Broadcom announces end of VMware perpetual licensing for new purchases
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Q1 2024: Introduction of VMware Cloud Foundation (VCF) as primary offering
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Q2 2024: Significant price increases for support renewals (200-400% in some cases)
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Q3 2024: Discontinuation of several VMware product lines and editions
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2025 and beyond: Continued pressure for subscription migration
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Impact on Your Organization
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Forced Subscription Models: Broadcom is pushing all customers toward subscription licensing, often resulting in 3-5x cost increases for the same functionality.
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Support Cost Inflation: Official VMware support costs have increased by 200-400% for many organizations, with further increases planned.
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Limited Product Options: Many specialized VMware products have been discontinued, forcing customers into broader, more expensive bundle
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Migration Pressure: Broadcom is actively encouraging migration away from perpetual licenses, creating urgency that may not align with your business needs.
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Strategic Alternatives with AuraKore
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Our VMware perpetual license support provides a strategic bridge, allowing you to:
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Maintain current infrastructure while evaluating long-term alternatives
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Avoid rushed migration decisions driven by vendor pressure
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Reduce immediate costs while planning strategic transitions
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Explore alternative virtualization platforms (Nutanix, Red Hat, etc.) on your timeline
*We are an independent service provider offering support and consulting for VMware perpetual licenses only. We are not affiliated with, endorsed by, or sponsored by VMware or Broadcom Inc. VMware, vSphere, vSAN, VCF, vCenter, NSX are trademarks or registered trademarks of Broadcom Inc. and/or its subsidiaries in the United States and other countries globally.